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Plan name Value Value Plus Speedy Speedy Plus SuperSpeedy UltraSpeedy

nbn® speed tier*

25/10

50/20

100/20

100/40

250/25**

1000/50**

Typical busy speeds^
download (↓) & upload (↑)

25Mbps ↓
8.5Mbps ↑

50Mbps ↓
17Mbps ↑

100Mbps ↓
17Mbps ↑

100Mbps ↓
34Mbps ↑

250Mbps ↓
21Mbps ↑

700Mbps ↓
42Mbps ↑

Great for

  • Emails & browsing
  • Social media
  • Streaming music
  • 1-2 person households
  • Social Media
  • Video streaming
  • Working from home
  • 3-4 person households
  • Online gaming
  • HD video streaming
  • Fast file downloads
  • 5-9 person households
  • Online gaming
  • HD video streaming
  • Fast file downloads
  • 5-9 person households
  • Multiple concurrent users
  • UHD video streaming
  • Fast file downloads
  • 10+ person households
  • Multiple concurrent users
  • Premium internet experience
  • UHD video streaming
  • Faster file downloads and uploads
  • 10+ person households

Important

* nbn® Speed Tier refers to the maximum possible speed of the relevant plan outside evening peak hours. Your actual speeds will be slower and may vary due to a range of factors including the number of concurrent end-users your modem location, your equipment and software, nbn® technology type at your premises, network capacity and traffic and the type/source of content being downloaded or uploaded.

** Available on FTTP and HFC connections only. Use our address-checking tool to check if this plan is available to you.

^ Typical busy speeds are measured between 7-11pm and are subject to change. Actual speeds may be slower and vary due to a range of factors.

For more information on plan speeds, please read the Key Fact Sheet.

 

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Unfortunately, you can’t proceed with check-out as your account has already reached or exceeded the maximum number of services allowed to receive a Summer Sale offer. As a Tangerine customer, you can have a maximum of 1 nbn® and 5 Mobile services with a Summer Sale offer.

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You’ve selected a stand-alone modem with no NBN® plan. We can only send stand-alone modems to existing customers who have ordered or who have an active nbn® plan with us.

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LOOKS LIKE YOU’RE PLANNING TO USE YOUR OWN MODEM?

By selecting this option you are responsible for configuring your modem. Due to the high number of devices available on the market, we can only provide limited ‘best efforts’ support in getting you online and we may be unable to perform speed testing of your connection. If you are ordering a home phone service - your modem must support VOIP and be re-configurable.

If you are not confident configuring your own device, we highly recommend purchasing a new modem from us.

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nbn® is available, but due to your property being a new development and not yet connected to the nbn® the one-off nbn® New Development Charge of $275 applies. This charge is levied by nbn® and is applicable regardless of the nbn® provider that you choose. So if you’re happy with that…

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Important

You can't purchase an eero device from Tangerine on a stand-alone basis or without a compatible Tangerine internet service.

Each Tangerine eero comes with an eero Secure subscription included for 12 months at no additional cost for use with a compatible Tangerine internet service. The initial 12-month subscription commences:


  • if you purchase an eero device with a new compatible Tangerine internet service, on the date that service is first activated; or
  • if you have an existing compatible Tangerine internet service, on the date your eero device is sent to you.

After this promotional period, your eero Secure subscription automatically converts to a paid month-to-month service. You will then be charged monthly in advance at the recommended retail price (RRP) per account (regardless of number of purchased or connected devices) as part of your standard monthly bill until your eero Secure subscription is cancelled. The price of an eero Secure subscription is currently $2.99/mth (inc GST) per account, subject to change on 30 days' notice.


You cannot purchase an eero device from Tangerine without also receiving an eero Secure subscription. However, you can cancel it at any time by contacting us. Cancellation will take effect at the end of your current billing period, as long as it is requested at least 5 days before that date. Otherwise, it will take effect at the end of your next billing period. You can continue to use eero Secure until the date of cancellation.


If you cancel your eero Secure subscription, we will disassociate it from all your eero devices connected to your account and you can continue to use a disassociated device with your compatible Tangerine internet service. However, once this occurs, you cannot reactivate an eero Secure Subscription with Tangerine unless you purchase a new eero devices from us.


Your eero device and eero Secure subscription are subject to the full offer T&Cs, applicable standard terms of service and policies available on the Policies page of our website. By continuing with your eero device purchase you agree to these terms.


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SORRY! OUR nbn® ADDRESS CHECKING TOOL IS DOWN

This can happen from time to time if nbn® or our upstream carrier are performing maintenance on their address checker. You can still see our plans and sign up. Alternatively please try again later or give us a call on 1800 211 112

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$0 FTTP Upgrade

As an existing customer, you do not need to pay for your new FTTP nbn® plan at this stage. You will still need to pay for any hardware and additional services such as a Home Phone or SIM Plan. You will be charged for your new service on your first invoice following the completion of your FTTP upgrade.

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Navigating screen time and online safety with Tweens-Teens: Tips, Tricks & a Handy Discount

2025-04-03 12:48 am

Navigating screen time and online safety with Tweens-Teens: Tips, Tricks & a Handy Discount

If you’ve got a tween &/or teen in the house, you’re probably familiar with the constant push-and-pull of screen time negotiations, digital safety talks, and the ongoing battle of “just five more minutes.” As a parent of three, I’m right there with you, figuring it out as I go, making mistakes, and adjusting strategies on the fly. The digital landscape isn’t just changing; it’s evolving at warp speed, and keeping up sometimes feels like a full-time job. But here’s the good news: there are tools and strategies that can help. And while no tech solution is perfect, the eero 6+ modem (suitable for FTTP/FTTC/HFC & Fixed Wireless connections) has some seriously handy features for managing digital life (plus, you can get $50 off, more on that below).*
So, what are some practical ways to create a balanced approach to technology in your home? Read on…. 


1. Set Limits 
Tweens & Teens don’t love being told what to do, especially when it comes to screen time rules, but boundaries are essential. Thankfully, the eero 6+ parental control features are here to help! With eero Secure, you can set screen time limits and schedule internet access for different times of the day, such as schoolwork hours versus downtime. This way, devices won't interfere with sleep schedules or dinner conversations. Plus, you can always say, "It wasn't me who kicked you off, it was that little white box over there." Parents, it's perfectly fine to let an electronic device take the blame!

2. Establish Device-Free Zones
Family mealtimes, bedtime, and certain areas of the house (like bedrooms) can and should be tech-free spaces. The eero Secure app lets you pause the internet with a tap, perfect for enforcing those boundaries without endless arguments. If you prefer a more physical approach, Etsy is full of adorable ‘Electronics Lock Boxes’ that not only look good but do the trick, especially if you find a good hiding spot! Out of sight, out of mind, am I right?!


3. Protect Devices & Digital Privacy
A strong digital defence against unwarranted cyber issues start with the basics such as using unique passwords, enabling Face ID or fingerprint security, and making sure you keep up-to-date with how Tangerine is taking your digital security seriously, learn more here. 


4. Online Safety Starts with Conversation
Consent, privacy, and digital reputation are essential topics we need to discuss early and often. My go-to expert in this space? Dr. Justin Coulson, along with the eSafety Commissioner’s Parenting in the Digital Age resource (check it out here). Give them a follow, download their free resources, and share the knowledge, because an informed parent is a prepared parent.

5. Finding the Balance (Screens Aren’t the Enemy, But…)
Tech isn’t the villain here (I’d be out of a job if it were!), but too much of it can edge out other important experiences like unstructured play, creative pursuits, and, you know…actual human interaction. As parents, we need to make sure screens aren’t the default mode of entertainment. Think back to what you did in the ’80s or ’90s, bike rides, making up dances (without sharing them with the world), creating mixtapes (okay, that one might be tricky), or watching a movie without checking your phone. The goal? Helping our kids find a healthy balance between online and offline life and letting them know it’s perfectly fine to just live in the moment sometimes.


6. Stay Curious, Stay Involved
If you can’t beat them, join them. Instead of shutting down their favourite TikTok creators, why not watch a few and talk about them together? With eero 6+’s network monitoring feature, you can easily see your child’s go-to apps, games, and influencers, giving you insight into their world and making it easier to set expectations together.


This is by no means an exhaustive guide (and if anyone says they have all the answers, they’re lying). The truth? We’re all doing our best to navigating this digital parenting matrix together, adapting, adjusting, and sharing what works. So, if you have a tried-and-true tech parenting hack, let us know! We’d love to crowdsource a blog post filled with real strategies from parents in the digital trenches.


And (here comes the sell) - if you’re in the market for a new modem, Tangerine customers can enjoy a $50 discount* on an eero when purchased through the self-care portal. Log in to your portal to get started.


* Offer subject to stock availability. Discount modem for use by current Tangerine customers only and must not be resold. Tangerine reserves the right to remove or vary the discount at any time. Discount available through the self-care portal only

"Excellent Customer Service. 10/10"

Basdenpaul, 12 Feb 2024

Product Review
Tangerine Telecom is rated 4.2 out of 5 by 7948 customers
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